Remember The Waltons? When John Boy was ill, the doctor not only made a house call—he actually stayed for dinner. The days of home visits may be long gone, but doctors’ desire to interact with and address their patients’ needs hasn’t changed. What has changed is how they do it.
According to recent results from the National Physicians Survey, 20 percent of physicians who took the survey communicate with their patients through email. In today’s fast-moving environment and with the advances in technology and communication, as well as the ability to keep communication private, email and texting are definitely becoming more favorable communication options for helping to build rapport and confidence between doctors and their patients.
Physicians are looking for ways to make their practices run more efficiently, allowing them more quality time with their patients. And patients may find that electronic communication helps them get more of their questions answered.
So the next time you’re in your doctor’s office, ask if they use email and text to communicate. It may just minimize those “V-8 moments” many of us have when a question occurs to us right after we’ve walked out of the doctor’s office!
Does your doctor use email? Has it been a good experience? Let us know in the comment box below.
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File under: In the News